Monday, July 9, 2007

I Love the Drive-Thru

You know why those Wendy's hot sauce packets are made of golden foil? I do. Its because they treat them like GOLD. They don't just hand them out to everybody. You gotta beg! Seriously, there's a Wendy's I go to that must think those hot sauce packets cost $10 each or something. Here's what happens...

I order 2 large Chilis through the Drive thru. I ask for hot sauce when ordering. Get to the window, pay, and get my stuff. Then I look in the bag as the person at the window gives me that look. You know that look, the one that says "I gave you all your gonna get now get the hell outa here". Yea that look. And I actually move everything around to be absolutely certain that little packet isn't tucked under the fries, or behind the chili. No hot sauce. Ok it happens, so I look at the window until whomever is there decides to open it and take my request. I now know how Dorothy feels at the Emerald Castle. "What? NOBODY Gets to see the Wizard!", only it was more like "What? Nobody gets to see the hot sauce!". Thats what the look on her face told me anyway. Then plainly ask, "Can I have some hot sauce please for my chili". Without a word she goes in and grabs me a single packet of hot sauce. And as she's giving it to me with this look of utter distain I ask for a second packet. She then rolls her eyes, grumbles something I'm kinda glad I can't hear and gets me a second packet. Slaps it into my hand and slams that little window thing shut.

Now, this wouldn't be so terrible really if it happened once in a while. Everyone has a bad day etc. But this happens every time I go to that Wendy's. And what's really impressive, it happens with every drive-thru employee. It's like there's some sort of Hot Sauce Quota that they can't exceed or they get fined.

This sort of thing isn't just limited to Wendy's. Plenty of other places do the same thing they just don't have those golden packets. For example there's a McDonald's I go to that when you order a Large Coke, you get a Small Coke's worth of soda, and nothing but Ice. WTF? I asked for no ice once, only once. And I swear they packed more Ice in there to spite me. There's another McDonald's that appears to believe that French Fries must be rationed very carefully. All orders of fries have a minimum amount of fries in them. Every order of Large Fries has a Small fries amount of fries. And the small fries is like a half eaten kids meal or something. I guess if there are more then one fry it still counts as an order of 'fries'.

What ever happened to the days when a large fries was an overflowing cardboard thingy with so many fries you lost half of them just getting them in the bag. I miss those days. I will say this though, Taco Bell is the COMPLETE opposite. If I ask for some Mild sauce for my tacos, I get a few pounds of packets. Thats pretty awesome. Not only am I set for this trip, but I i forget to ask next time I have more then enough for me and a party of 15 of my friends. Its just nice to know they care enough to load me down with sauce. Thank you Taco Bell :)

In some cases I just go to a different McDonald's, or Wendy's. But in other cases there isn't anther fast food place for 30 miles, of ANY kind. Let alone another one of the same kind. So you're stuck.

There's a McDonalds that has cold food 100% of the time. I don't understand it. Its like it goes from the fridge to your plate. I can't see how the fries get fried if they're that cold. And the Wendy's place that ALWAYS has burnt chili. Ok, the 2 or 3 Wendy's places. I only know one Wendy's that doesnt burnt the hell out of the chili and it tastes awesome. I just don't understand. They want to make money but don't want to read the instructions on how to cook the food?

Oh man, speaking of instructions, doesn't Taco Bell have pictures for all their dishes? So that any 4 year old can make a soft taco or something? I've seen them, I know they are there. Yet only 1 out of 5 taco bell places in the area can put together a 'Southwest Steak Bowl'. And 3 out of those 5 actually realize its supposed to have steak on it. Ok, so your not making six figures. Fine, i get it. But can you at least give me what im asking for? It's really not all that difficult. I guess all that sauce is handed out because they feel guilty about screwing up your food? At least you really cant screw up a taco, oh wait, nvm. I've actually gotten tacos with no meat before. That was an interesting experiance. Lettuce sandwich yay!

And what is it with the owners of these places anyway? I know business is good, because I'm stuck in line with all the other displeased customers that keep coming back. So why is it that they feel so in need to cut corners that badly?? WTF? just give me my food in the proper portions please? Can't I just 'Have it my way'? It's bad enough that some places can't even understand I only want Ketchup on my cheeseburger. If I say 'Ketchup Only' my cheese disapears. Its like the owners are trying to find any way to save every little fraction of a cent. "Hey! that guy said ketchup only on his cheeseburger, dont give him any cheese! I've saved $0.001!!!". Come on man, just give me good food and I'll give you my good money. But then I guess thats the problem isn't it? Good service or bad we all still go and get screwed at the drive-thru. Yay for us.

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